Chesterton Humberts has added another property award to its trophy cabinet as it was named ‘UK Sales Agency of the Year’ at last night’s prestigious RESI Awards, in recognition of its outstanding residential sales service. It was also shortlisted for the ‘UK Lettings Agency’ and ‘International Sales Team’. Judges were impressed with how Chesterton Humberts has achieved success on a national scale, and noted that that our client-list of veteran blue-chip companies which include Topland, Dorrington, Grosvenor and Grainger was a testament to the quality of the company’s service. This accolade comes swiftly on the back of last year’s win in the ‘Best UK Lettings Agency.’ Robert Bartlett, Chesterton Humberts’ CEO, commented, “I am extremely proud of everybody who has helped us get to a position where we can regularly win this sort of prestigious award” Our company dedication to meeting the needs of a range of clients and providing the highest quality service was recognised by a panel of industry experts. The huge achievement shows how hard the company has worked, from the agents on the ground to the Marketing and IT divisions, to innovate and improve service and keep ahead of some very strong competitors. Richard Davies, Head of Residential, has also said, “I am extremely proud of what we have achieved over the last year. New processes have included an out of hours call system where customers can talk to a Chesterton Humberts representative 24 hours a day, 7 days a week, enabling them to book viewings and make offers.” Other winning factors include heavy investment into the marketing department to ensure properties are promoted to the widest possible audience. This has included a much stronger advertising and PR presence across the country, as well as innovative technologies such as interactive property adverts where potential buyers can get a true sense of the lifestyle that accompanies the property for sale. Chesterton Humberts also sponsored the accolade ‘Residential Personality of the Year’, which was won by well-known industry figure Jamie Ritblat, founder and CEO of Delancey, for his work on the Olympic legacy.
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